Feedback

We would love to hear your comments and feedback about Baby Brands Direct. Please enter your comments here and we will review them accordingly.
Write Comments
Review Listing
Hiten
I would like to say thank you for the same day delivery amazing service.
Saleh
Great range of products. Thank-you for managing my orders - perfect"
Dipak
Excellent delivery speed and packaging. Great service. Very glad I have found your company.
Beverley Booth
Beautiful products, great service
Richard
So glad to have found such a sound and reliable supplier. Now I can just focus on selling. Thanks!
Mo
I want to say thanks to Vivien and Julie for there excellent service
Sue
Best wholesaler I have ever come across. Great system and service!
J. Patel
Massive thanks to Julie for going way beyond my expectations. Great effort and care.
Andy
Another faultless year!! Thank you for the loyalty bonus it is so important for a small business such as mine as it can instantly be invested in my business and delivered within 24hrs
Shana
Excellent products and fast service. My customers are very satistfied and so am I.
Huda ali Said
I like shopping with you
Evita Daniels
Great stock choice.
Anna Okwu
service is exceptional and very happy with all the items ordered. Product quality is outstanding wouldn't have asked for more. Well done!
Crystal Griffin
Fantastic speedy service, all products correct and packaged well, even a bit of card over the box join so opening box didn't damage any items was a very nice touch.
sarah
Excellent service
wasif khan
you guys arethe best
Jessica Thomas
Stock a variety of things
Cheryl Waterman
Just signed up but very impressed with choice and quality of products so far
Alice Mitu
excelent and rapid services
Janet
Hi there,

I would just like to mention that all my items arrived in excellent condition and were extremely well packaged. I really appreciate the care taken. One can always tell the calibre of a company by the way they listen to their customers. I know I am a small fish in a big pond but I really appreciate the care taken over my goods.

Thank you very much.

Merry Christmas

Janet
The Children's Corner
Assiane Adada
Great site, great service, but sometimes the price compared to Amazon is not competitive.
Julie
Love the new website! It's really clean and easy to navigate. Well done! All the additional information is really helpful too. Thank-you.
Crysta
I just wanted to say a huge thanks for the Lansinoh prize. It made my day yesterday when it arrived! It is very much appreciated. I also wanted to say thanks for the fantastic service that you offer to us and we hope to see continued growth with you in the future
nicola williams
love you guys
Mohammed Younus
I have found out your company stocks a larger quantities of items which is great and it's so much easy to choose from your varieties .
Tracy
Thank yoy Baby Brands Direct, fantastic help and service. Goods always arrive on time.
Andrew Bull
Thank you to all at BabyBrands for yet another absolutely faultless year. your support for an often frustrated small business is second to none and is very much appreciated.
Roger Keyrouz
Great. EXCELLENT IN ALL WAY.
Many thanks
Eva Graham
Thanks
Tina Parker
Baby Brands Direct has significantly helped my business. Staff are always on hand to help with any query, delivery is prompt, special offers are fantastic and the website is constantly updated which is a big bonus.
Baby Bundles
My business has benefited a great deal since I started using Baby Brands Direct. They have regular special offers and discounts online which is really great and they have a good loyalty scheme too. Delivery is excellent and always arrives on time.
Jenny Sulivan
I am very happy with the service provided by Baby Brands Direct. The best part is the customer loyalty scheme. I will definitely continue to use them. Thanks for providing a great service!
Elizabeth
Fantastic product selection and price. Delivery has always been prompt and arrives the next day. Their website is very easy to use and the staff are helpful which makes finding the products I need a lot easier.
Simon
Excellent prices, quick shipping and very fast service. I am also kept updated with the latest special offers by email which is a big plus. Thoroughly impressed with delivery and professionalism.
Aleesha
I have been buying from Baby Brands Direct since I opened my store. The mix of big brands has helped to ensure the success of my business for the last ten years. The staff have been a pleasure to work with over the years and the efficiency in the way the order is handled from order to delivery is fantastic as it comes next day.
Andrew Peterson
I have been using Baby Brands Direct for a number of years. They bring an interesting range of sharp priced branded deals to my business which creates a bargain feel in my store. Delivery is very fast. Excellent service all round!
Sophie Smith
It's very refreshing to find a wholesaler that offers exactly what I need. I have found the service to be excellent and particularly like the fact that they have a huge selection of brands online that I can mix and match!
Alojzij Sladic Sladic
The best articles and trader!!!
Shannon Boronski
Very happy with all my stock. Always fast delivery and always sells fast.
Raquel García Fernández
Always perfect service and items. I am so happy for Babybrands, really happy :)
julie hubbard
thankyou once again for a quick and helpful service.
excellent company to purchase from always dispatched quickly
Raquel García
Un trato estupendo, calidad en el servicio y en sus productos. Los envíos a España llegan en tan sólo 5 días. Muy contenta de trabajar con esta gran empresa.
Bc. Ondrej Grym
Super service. Thank you
Shannon Boronski
Brilliant service provided by Baby Brands Direct, quick, easy, great products, if there is a problems its quickly resolved. Will keep using for years to come.
Sona Harabisová
Excellent Products, Fast delivery, very impressed, Thanks
karine dubroca
Je souhaitais remercier toute votre équipe pour votre efficacité et votre rapidité à expédier les commandes. Vous méritiez vraiment de gagner le prix du meilleur grossiste.
Andrew Bull
Thank you baby brands for yet another fabulous year!!
Like many the latest royal mail price increases have left me wondering whether I will be able to continue. I would really appreciate if you and your many other customers will help to make the government publicly debate this massive increase.

http://epetitions.direct.gov.uk/petitions/46737
raymond munden
Great service so far.
Carol Molloy
Delighted with the service from Baby Brands Direct and very happy that we won the Motorola competition. Many thanks!
Shannon Boronski
A great year buying off Baby Brands Direct and I was a very happy customer when I won the Lamaze Toys, thank you very much. I very rarely have problems with your products and they are FAB prices!! Keep up the good work!
Ausra Tumeniene
prompt service, friendly communication, detailed information, excellent products
delphine matte
fournisseur rapide et tres professionnel
Rose Brown
Excellent website, I love the Loyalty Rewards & your stock updates page is invaluable.
Jurgita Jankauskiene
Clear and straightforward registration. Pleasure to deal already.
Gabriela Marczelova
Babybrandsdirect is an absolutely GREAT supplier, great service, all stock updated on the website, excellent comunication, everything is just EXCELLENTT!
Thanks for that
jason whalley
great supplier!
mike smith
All I did was comment on the questions customers were asking us, and befor eyou know it Baby Brands came up with the product and solution.
WELL DONE
janina massey
Amazing web site that is very easy too use, updated lots which is great for us the resellers of your products, prices are great too and choice is excellent. Had one damaged item which was replaced two customers had damages but again this was sorted out for the customer. Helpful staff at hand when I have a problem or need help and with me thats a lot lol
Great work all keep it up
Balazs Tringli
Really good customer service !!
Well done!!
Godfrin Thomas
The best wholesaler!
Shannon Boronski
Brilliant products, brilliant quality, brilliant delivery service. Only ever ad one damaged product and it was dealt with straight away and a new one was with me in no time at all. There always brining out new things, cant wait to see whats next! My customers particulary love the Lamaze and Peter Rabbit! Will be using them again and again for years to come!
Andrew Bull
Thank you babybrandsdirect for the loyalty bonus I will be investing it all into more lines ensuring growth.
Could you also pass on a special thank you to your preferred couriers DPD for their exceptional service only missing 1 next day delivery through the whole of last year and your great stock control thus ensuring my sales continuity from limited space.

Andy
Valeria Nielsen
Excellent service and very quick and efficient delivery!
Miranna
Baby Brands Direct's customer service and logistics are extremely excellent.

I have been a customer nearly 3 years now, and they have never failed yet!!
Marinos Ilia
excellent service ! thank you Baby brand Direct
Nigel
Great service and range, well done to all at Baby Brands Direct.

Nigel
twins-store.co.uk
Zoran Stojanoski
I appreciated very much that you contact me via phone and your kindness in explaining a lot of things.Your assortment is excellent and top quality brands that you offer.Some of the prices for some items are not competitive in Macedonian market for toys and baby gear.But is great opportunity to find some brands that are not available at all in Macedonia and cooperation with you will be a great effort to promote them in Macedonia.Your web site is excelent.I would appreciate if you add pictures of original retail packaging of the products (for the toys) and dimensions of the retail boxes.Thank you very much
keith davies
plesure to deal with
Donna Mcdermott
Great on-line service. Always had next day delivery, even when ordering after noon. Also when computer was down, brilliant through customer services. Cheers, Lullaby.
roberto protopapa
Received the products and very impressed with the quality,and speed of delivery, and with an excellent support team, i couldn't wish for a better service,looking forward to along term business relationship.

Thank you

Roby Protopapa
Andrew Bull
Thank you Baby Brands for your recent administration of a credit card fraud. Could you please forward a special thank you to your Couriers DPD with ought who's speed and diligence this could have gone unnoticed.
I'm sure the real victim (card holder) will be pleased that their resulting loss may only be a very fair courier charge.

Kind regards
Andy
KAREN RUST
very pleased with goods and fast service will use you next time
Richard Newbound
Fantastic service, friendly staff and lightening delivery! What more could I need? A pleasure working with Baby Brands Direct. Keep up the good work.
Paul
Excellent customer service. Excellent speedy 24hr delivery. Very impressed.
susan cooper
Fantastic Company to deal with. Well Done!
Heidi Davies
very efficient website for accounts purposes. Easy to find invoices and credit notes and tie up payments, well done.
gemma oakley
Always quick delivery and fantastic prices
Emma Lavers
Have just received my first order from BBD and would like to say thanks for the fast and fantastic service - just wish i'd have found you a few years ago! Look forward to my next order!
Andrew Bull
To all @ BabyBasics,

I'd like to send a personal thank you for the £250 loyalty bonus and the faultless service you have provided over the past year, I will definitely be aiming much higher this year.

Andy
kelly tipping
My customers and i think, the quality of your products is second to none.
I would also like to say the fast delivery of the products has a huge positive effect on our business. Keep the excellant service and i will continue to provide that to my customers.
Many Thanks for your continued support.
Tamsin Pike
BBD is just one superb cornucopia of products. Everything you could ever want to stock a retail premises with is in their range, and pleasantly suprising, things you would never think of wanting to stock. In my experience the website is easy to negotiate and the staff are knowledgable and friendly when I ring up. I would give ten stars if they were available, Im afraid five is all I'm allowed to give. KUTGW!!!!
Vivien
I thank you for the great support & service! Baby Brands are efficient in orders handling. The sales team is friendly and we are glad we found Baby Brands!

Keep up the great work!
Franck MALAMAIRE
Why we choose Baby Brands Direct ???

It's a good question...
Professionalism, reactivity, big range, easy to shop, good prices and good quality products... I think it's easy for you to understand what I mean with this words ! That's why I've choose BabyBrandsDirect 2 years ago and that's why I keep to work whith BabyBrandsDirect team.
Even if it's not the same language (and my english is not perfect at all), it's good for my store to work with you.
Thanks for all BabyBrandsDirect, my store there because of YOU !
See you soon,
Franck
Rose Taylor
Baby Brands offers fantastic service - the staff are so friendly & helpful, your product range is superb with so many products that my customers love, and it's so easy & convenient to order on your website (even at midnight!), great next day delivery, & images which are easy to upload onto our website. Can't recommend highly enough!
monique cassar
Clevamama items are so good, clients love them. and i think the mattress are of very good quiality
Lee Quinn
Supreb speedy service, exactly what retail shops need for stock ordering.
Mrs Susan Cooper
Absolutely fantastic service from initial enquiry, through to prompt delivery.
Definately use again - well done to you all!
Mr khan
its very easy to shop with baby brand direct on line or over the phone thank you for all your support having nice things in your company to support our business
Stephen Griffith
Fabulous speedy service. I am absolutely delighted with the service. Maybe one point it is a pity you could not show what is available stock so we could maybe not order the items that are out of stock.
Keep up the excellent service
Grace Blackson
You are a wonderful online shop. everything is easy to find.
BOULANGER
Je suis ravie, non seulement le service est rapide, mais en plus les conseillères sont très professionnelles. Je trouve tout ce dont j'ai besoin pour ma boutique, c'est parfait.
FIONA CAIRA
Fast and efficient service. Always helpful and quick to answer telephone queries.
Anna Saari
you are great!
Ewelina Cichocka
Transakcja przeprowadzona szybko i sprawnie. Towar w idealnym stanie. Polecam tego hurtownika !!
Olga Jedlinska
I am very satisfied with your service !!!!
Very fast delivery. Thank you !!!
Georgi Brandiski
I am very pleased with the service and products you offer. Quality products and proper attitude are the foundation of every business. Hopefully in the future to work together. Many thanks and good luck!
suzanne smith
As always absolultly fantastic service, the best wholesaler that i deal with, fantastic products, fantastic helpful team, fantastic fast next day delivery, Thankyou a pleasure to deal with time and time again
suzie
Miranna Hirvijarvi-Palo
Thank you for an exellent customer service and very prompt delivery!

Kind Regards,
Miranna from Artecom Oy
Finland
Anthony McCarthy
Excellent Products, Fast delivery, very impressed, Thanks
Trine Carøe Tjørnelund
Quick and friendly service
Daniel Boyle
Fantastic customer service and fast delivery, one of the best companies I've worked with, recommend 100%.
Istvan Pocsai
thank!
Karen Jones
I am so excited, your new catalogue means my clients can now order direct from me the larger nursery items, no holding stock. Cant wait to start getting orders in. Just need to translate the catalogue into french and away we go. My new store opens next month so having an in house catalogue that extends my lines is fantastic.

Cant wait to get some orders in. BBD has so many lovely quality items.
Sigridur Jonatansdottir
What I´ve seen I like ;)
Andrew Bull
At Last!! I have found a well stocked baby supplier with an easy, well infomative website.

I've made 3 orders so far all made early PM but still delivered next day

I've had a few minor stock shortages but these were satisfied within a very short time some sent at baby brands expense others included in following order. "very impressed customer"

Andy
Anthony McCarthy
Received the products today and very impressed with the quality,and speed of delivery, and with an excellent support team, i couldn't wish for a better service,looking forward to along term business relationship.

Thank you
Tony McCarthy
Angela
I love your news section! It makes it so easy to find all the new products you have without having to search every page! Keep up the good work.
Rose
Great service, easy transaction and good comms.
Tony/Laura Ward
An absolute pleasure to deal with, Quality products and excellent delivery.
ESTES
SUPER ,SUPER TEAM,GOOD QUALITY PRODUCTS,FAST SHIPPING.
Adrian Moldovan
Perfect communication, excellent service, great shipping costs and times, wonderful prices and products.
A reliable partner and a pleasure to work with.
Monika Getsova
Very good team, pleasure to work with!
jessie nandra
good quality
Ann Stuart
Quick, efficient service, Godds arrived next day.
suzanne smith
always really helpful, fantastic to deal with
marian Jones
had a look round your web site. It's absolutely fantastic. Everything under one roof as it were. looking forward to doing business as soon as registered!
stefaan vigneron
Very fast shipment.
Very good service.
Products well packed and protected for transport.
Good service.
Lee Bailey
I look forward to dealing with yourselves in an ongoing business relationship.
wendy Hughes
n/a
Christa Merkel, fein-fuer-klein
Perfecte processing, fast shipping, beautiful baby clothes.
Mariusz Lewandowski
Highly recommended. Super quality. Excellent service. Fast Delivery.
Constantinos Maifoshis
EXCELLENT SERVICE. VERY GOOD PRODUCTS.
FAST DELIVERY TO CYPRUS LESS THAN 7 DAYS.
Dee
I have heard good things about you Company. Looking forward to working with you....
Kate Grimble
Easy and beautifully laid out website, simple ordering system and all items were in stock so arranged delivery for the following day. Fantastic!
Excellent service, will definitely recommend and use again. Many thanks.
Christa Merkel/ Germany
Highly recommended. Wonderful article. Super quality.
Friendly, competent service
simon fisher
An absoloute delight. A treasure chest of wonderful products which are beautifully presented.
Bronwen Pooler
very pleased with the service and goods will certainly use again.... many thanks
Maximier Jno-Baptiste
Thank you everthing arrived in time.Products of excellent quality.
David Chamberlain
Exceptionally efficient. Very friendly and helpful staff. Order placing and receipt very easy - a great wholesale company and would recommend to anyone else...
Lynette Jenkins
Thanks for a first order everyone was very friendly and helpful
Anne Murrain
Excellent, efficient service as always! Many thanks
Boleslaw
Good service, quick contact, nice persons, order be sended quickly, I am happy with purchase in this company. Thank you
Florence
Goods arrived today, very happy with them and your prompt service.
Pauline Frazer
Great service and fab premature Tiny Dee clothing
Stacey Tidd
Great Service and the products are so lovely.
cynthia mcgreevy
order recieved thank you very much,everthing was lovely
Lisa Whitehouse
A great friendly service , FANTASTIC !! always happy to help and with all great products never far away,with the superfast delivery service offered .Thankyou so much and keep up the hard work
Francis
Running a small store means I don't have a lot of time, so it was great to find a wholesaler wher you can buy on-line so easily. Very happy Customer!
Bob Andrews
Exporting goods fro my store was quick and easy. Would not hesitate to use again.
Janet
Top Service as ever - keep up the good work!
Louise Taylor
I have used the drop ship service for cots and have found the service to be top rate. The customer care is excellent, they even call the customer to arrnage a delivery date. Well done Baby Brands Direct!
Anna Jones
The website is very easy to use, and the range of products is excellent.
James
great range of products, especially like the new precious planet products from Fisher Price.
baby store
I was very happy with the service i received.
Amy
I love the new look website! So easy to use.